In the past two months, Justina, our AI-powered HR Assistant, has supported hundreds of JustLogin customers. From leave queries to payroll processes, she’s become a trusted guide for HR teams looking for quick and accurate answers. 

This month’s product update highlights the most common questions users asked Justina in September — and how she responded with clear, step-by-step guidance. 

Leave Management Made Simple 

Most popular question: 
“How do I cancel an approved Off-in-Lieu?” 

Justina’s answer: 
Justina explains the process based on your role. For Leave Administrators, she walks through the Leave Cancellation workflow in simple steps: 

1. Navigate to Leave → Administration → Leave Actions 

2. Select the Leave Cancellation page 

3. Tick the staff name and click Cancel Leave 

Why users love it: 

• Instructions tailored to their role 

• No need to search through long manuals or wait for support 

Configuration Made Easy 

Popular question: 
“How do I create a Cost Center?” 

Justina’s answer: 
She simplifies system configuration so anyone can follow along: 

1. Go to Payroll → Configuration → General → Cost Center 

2. Input the Code and Description 

3. Click Add, or use the CSV import feature for multiple cost centres 

Why users love it: 

• Technical processes explained in plain language 

• Flexibility to create individually or import in bulk 

Turning Weekend OT into Leave 

Popular question: 
“How can I apply my weekend OT as leave?” 

Justina’s answer: 
With the OT Request feature, staff can easily convert overtime hours into time off: 

1. Submit an OT Request 

2. Wait for approval from your Approving Officer 

3. Administrator transfers the approved OT into the Leave module 

Why users love it: 

• A clear workflow broken into three simple steps 

• Less confusion around multi-step processes 

Payroll Processing for Termination Staff 

Complex question: 
“How do I process payroll for terminated staff?” 

Justina’s answer: 
She provides a full checklist, so no detail is missed: 

1. Update the termination date and status in the system 

2. Run payroll for the final month 

3. Include all elements — salary, leave encashment, bonuses, claims, and deductions 

Why users love it: 

• Step-by-step clarity for sensitive payroll scenarios 

• Peace of mind that final payouts are accurate 

What HR Teams Gain with Justina

• Always available: Instant answers, anytime you need them 

• Step-by-step guidance: Practical instructions with helpful links 

• Consistently accurate: Information that’s always up to date 

• User-friendly: No jargon, just clear explanations 

What This Means for HR Teams

From cancelling Off-in-Lieu leave to handling final payroll, Justina is making every day HR tasks simpler for hundreds of JustLogin users. These are just a few examples of what she can do but you can ask her about leave, payroll, attendance, claims, configuration, and more. 

From today till 30 November 2025, we’re adding Justina for every new sign up for our annual Growth Plan worth $8/user/month. Ready to bring your HR management to the future, inquire below today!